Are you having trouble balancing work and family? Are you and your spouse fighting too much? Do you have a financial or legal situation that looms large over your life? Are you abusing alcohol?

Today, we are faced with challenges and stresses that didn’t exist a few decades ago. We have to move fast to produce more in less time. We have our children, our mates and sometimes our parents to care for. We are so connected technologically, we often forget to connect emotionally with our family, our friends and co-workers. Our relationships suffer, our self-esteem deteriorates and we feel like we're all alone.

There's help. Our Employee Assistance Program (EAP) is a free benefit to you, our employees and members of your family. 24 hours a day, you can talk to qualified professionals who can help you or refer you to the right resource.

The best part is that it's completely confidential. Your boss, supervisors and co-workers will never know you called, so whatever the problem you face, it's one you can overcome in privacy.

Your EAP was designed with your needs, and your family’s needs, in mind. Some of the diverse services you’ll benefit from include:

Q: How does an EAP work?
A: You simply call the Corporate Care Works office and a client services team member will make every effort to satisfy your special requests; matching you with an EAP provider located near your home or work. All of the counselors are licensed, seasoned professionals, with a wide array of expertise. A counselor is available 24 hours a day.

Q: What are the services of an EAP?
A: EAP services include an initial clinical assessment by a licensed professional to determine if short-term counseling is appropriate. If short-term counseling is needed, you will work with a counselor by engaging in the appropriate number of counseling sessions needed to address your issues. Should the assessment indicate a need for long-term therapy, you will be referred to qualified resources outside of the EAP.

Q: What is the cost?
A: EAP is a free, confidential service to you. The EAP sessions are something that is prepaid for you by your employer.

Q: Will I be required to use EAP?
A: The EAP is a voluntary program. However, managers are encouraged to refer you to this prepaid resource when it is appropriate to use this service. Regardless of the situation, you will always make the decision when and if you use the EAP.

Q: Who will know that I have used the EAP?
A: Corporate Care Works adheres to the confidentiality guidelines mandated by law and counselors. Your employer will receive a report with only statistical information.