Many of our customers are unsure of the benefits of working with Corporate Care Works. Below you will find questions that many of our current clientele needed answers to before deciding on what program or assistance was best for them.

How does an EAP work?
You simply call the Corporate Care Works office and a client services team member will make every effort to satisfy your special requests; matching you with an EAP provider located near your home or work. All of the counselors are licensed, seasoned professionals, with a wide array of expertise. A counselor is available 24 hours a day.

What are the services of an EAP?
EAP services include an initial clinical assessment by a licensed professional to determine if short-term counseling is appropriate. If short-term counseling is needed, you will work with a counselor by engaging in the appropriate number of counseling sessions needed to address your issues. Should the assessment indicate a need for long-term therapy, you will be referred to qualified resources outside of the EAP.

What is the cost?
EAP is a free, confidential service to you. The EAP sessions are something that is prepaid for you by your employer.

Will I be required to use EAP?
The EAP is a voluntary program. However, managers are encouraged to refer you to this prepaid resource when it is appropriate to use this service. Regardless of the situation, you will always make the decision when and if you use the EAP.

Who will know that I have used the EAP?
Corporate Care Works adheres to the confidentiality guidelines mandated by law and counselors. Your employer will receive a report with only statistical information.